Cup Holder Call

Tech Support hotlines are not easy work, you get calls from all sorts of idiotic users that apparently can't read a manual, or lack common sense. Here is a transcript of just one such case:

- Caller: Hello is this Packard Bell Tech support?

- Tech: Yes how can I help you?

- Caller: The cup holder on front of my computer broke off and it is still under warranty, how do I go about getting it fixed?

- Tech: Excuse, you've stumped me. How did you get this cup holder, was it part of some promotion?

- Caller: It came with the computer, I don't know of any promotion.

- Tech: Does it have any markings on it, any names, any symbols?

- Caller: Yes, it says 4X!